Last updated: August 2026. This policy explains how we process, ship, and deliver your orders.
Orders are usually processed and handed over to our courier partner within 1–2 business days of being placed, once payment is confirmed. Orders placed on Sundays or public holidays are processed on the next working day.
During sale periods or for combo packs made up of multiple titles, processing may take slightly longer as we make sure every book in your order is available before it ships.
We currently ship to addresses across India. If you need a book delivered outside India, get in touch with us and we'll do our best to help.
We offer free shipping on all orders above ₹499. Orders below ₹499 may attract a small shipping fee, which is calculated automatically and shown clearly on the cart and checkout page before you place your order — there are no hidden charges.
Once shipped, delivery typically takes:
These are estimates, not guarantees — actual delivery times can vary based on your location and courier serviceability.
Once your order ships, you can track its status anytime from My Account → My Orders, where you'll see live status updates as your order is confirmed, packed, shipped, and delivered.
Books ordered together, including combo packs, are generally shipped together in a single parcel. In rare cases where items are dispatched from different locations or become available at different times, your order may arrive in more than one shipment at no extra cost to you.
Occasionally, deliveries can be delayed due to weather, courier disruptions, regional restrictions, or an incomplete/incorrect delivery address. We appreciate your patience in these situations.
If your order arrives damaged, or doesn't arrive at all within the estimated delivery window, please contact us within 48 hours of the expected delivery date with your order number, and we'll arrange a replacement or refund.
If you need to update your delivery address after placing an order, contact us as soon as possible. We can only update the address if the order hasn't been dispatched yet — once it's handed over to our courier partner, the address on file can't be changed.
Our support team is happy to help with anything shipping-related.