Privacy Policy

We collect information you give us directly, such as:

• Your name, email address, phone number, and password when you create an account.
• Shipping and billing addresses you save to your account.
• Order details — the books you buy, order history, and payment method chosen.
• Anything you submit voluntarily, like a product review, a contact form message, or a specimen copy request (including your institution name, if applicable).

We also automatically collect some technical information, such as your browser type and how you interact with our website, to help us keep it running smoothly.

We use your information to:

• Process and deliver your orders, and keep you updated on their status.
• Create and manage your account, including your saved addresses.
• Respond to enquiries, reviews, and specimen copy requests.
• Send you order-related communication and, if you've agreed to it, updates about new titles and offers.
• Improve our website, catalogue, and overall service.
• Detect and prevent fraud, and meet our legal obligations.

We use cookies and similar technologies to keep you logged in, remember items in your cart, and understand how our website is used. You can control or disable cookies through your browser settings, though some parts of the site — like staying logged in or checkout — may not work as well without them.

We don't sell your personal information. We only share it with:

• Courier and logistics partners, so they can deliver your order.
• Payment processors, to complete transactions securely, once online payment is enabled.
• Service providers who help us run the website (e.g. hosting), bound by confidentiality obligations.
• Authorities, if required by law or to protect our legal rights.

We take reasonable technical and organisational measures — such as encrypted password storage and access controls — to protect your information from unauthorised access, loss, or misuse. That said, no method of transmission over the internet is completely secure, and we can't guarantee absolute security.

You can, at any time:

• View and update your name and phone number from your account's Profile page.
• Add, edit, or remove saved addresses from your Address Book.
• View your past orders and their status under My Orders.
• Ask us to delete your account or personal data, subject to records we're legally required to keep (such as order history for tax purposes).

To exercise any of these, use your account settings or contact us.

Our website is intended for use by students, teachers, and parents placing orders on their behalf. We don't knowingly collect personal information directly from children without a parent or guardian's involvement in the purchase.

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date, so please check back occasionally to stay informed about how we protect your information.