Returns & Refunds Policy

You can request a return within 7 days of delivery, provided the book is:

• Unused, unmarked, and in its original condition.
• In the original packaging, with all inserts and freebies included.
• Accompanied by the invoice or order number.

To keep this fair for everyone, a few categories can't be returned once delivered:

• Books with torn pages, broken spines, or any signs of use.
• Titles with a scratch-off answer key or seal that has been opened.
• Combo packs missing one or more of the included books.
• Specimen copies requested under our institutional specimen program.

Go to My Account → My Orders and raise a return against the order, or contact us with your order number and the reason for the return. Once approved, we'll arrange a pickup or share a return address, depending on your location.

Once the returned book reaches us and passes a quick quality check, we'll process your refund within 7–10 business days.

Since we currently accept Cash on Delivery, refunds are made via bank transfer or UPI to an account you provide — we'll reach out to collect these details once your return is approved.

Received the wrong book, a damaged copy, or the wrong edition? We'll replace it at no extra cost. Let us know within 48 hours of delivery and we'll ship a replacement as soon as the issue is confirmed, without waiting for the faulty copy to be picked up first.

Orders can be cancelled free of charge as long as they haven't been packed or shipped yet — just visit My Orders and cancel directly, or contact us. Once an order has shipped, it can no longer be cancelled, but you're welcome to return it after delivery under this policy.

If your order arrives damaged, incomplete, or different from what you ordered, please contact us within 48 hours with a photo of the item and your order number. This is treated as our error, not a standard return, and we'll sort it out at no cost to you.